From Wednesday 1st April, the Chapel-en-le-Frith branch surgery will be used as a respiratory assessment centre so it is not to be accessed by any patients. Please do not leave your sample or prescription here, as they will not be dealt with. Please take these to the surgery in Whaley Bridge.
Prescription requests can be made by email to firstname.lastname@example.org or over the phone after 10.00 am.
All prescriptions including repeat prescriptions can now be requested by emailing email@example.com. Please state the patient’s name, date of birth, address and exact medication requirements. Please also state which pharmacy you wish your prescription to be sent to for collection.
In order to protect staff and patients during the current pandemic, access to both Whaley Bridge and Chapel surgeries is via intercom only.
Please only attend if you have an appointment or have been asked to drop something off. Samples and prescriptions can be posted in the appropriate box in front of the inner door.
We will endeavour to deal with all other matters over the phone.
Thank you for your help with this.
If you are self-isolating and require a note for your employer, go to https://111.nhs.uk/isolation-note/ to obtain one.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
Stay at home for 7 days if you have either:
do not go to a GP surgery, pharmacy or hospital
You do not need to contact 111 to tell them you’re staying at home.
Read the NHS advice about staying home
Use the NHS 111 online coronavirus service if:
Only call 111 if you cannot get help online.
Further information is available on nhs.uk/coronavirus.
The main emphasis of Goyt Valley Medical Practice is preventing illness from developing in individuals over their lifetime. Our dedicated team of Health Care Professionals and Administration Personnel are committed to working with you in maximising your health potential. By working together we can make a real impact in preventing serious disease from occurring and reducing the complications for those who are unfortunate enough to develop long term medical illness.
Good health is achieved and maintained through a mutual partnership between the practice and the patient.
The practice operates the NHS Complaints Procedure, copies are available on request. If you have a complaint, comment or compliment about any aspect of the care you have received from the practice please contact the reception supervisors or dental receptionist in the first instance.
The practice operates a strict confidentiality policy. Information about patients will not be disclosed to any unauthorised person or organisation without the patient’s consent.
Records may be accessed by assessors for the Quality and Outcomes Framework, Enhanced Services or the Quality Practice Award. If your records are analysed this will be purely for quality assessment purposes and none of your details will be taken from the practice.
The practice operates the NHS Zero Tolerance policy with regard to violence and abuse of staff. Physical violence and verbal abuse are a growing concern in the NHS and all staff have the right to care for others without fear of being attacked or abused.
We ask that you treat all practice staff without violence or abuse. Patients who are violent or abusive will be reported to the police and may be struck off their doctor’s list.