Due to the ongoing COVID 19 pandemic, we ask that all visitors over the age of 2 to either the GP or dental practice wear face coverings when entering the building. If this is not possible for any reason, please let the Receptionist know when you arrive at the door. For further advice please go to www.gov.uk and search for ‘face covering’. Please remember to only attend if you have an appointment.
To Our Dental Patients,
We continue to remain open and are now seeing patients that require emergency care at the practice.
This is by appointment only following a triage with one of our Dentists over the phone.
Initially we’ll need to give priority to those of you with dental emergencies that have been waiting for urgent treatment then we will be moving toward those of you with treatment plans awaiting essential care then eventually we hope to move on to routine dental examinations and treatment.
We’ll keep you all posted here on our plans as we move through these phases.
For further information on attending the dental practice and what to expect, use the ”dental” tab at the top of this page and look at the pages providing information. You can also view our opening hours.
In the meantime, our staff and clinicians are still manning the phones to answer your queries, offer dental self-help advice, oral health and hygiene advice, and arrange to see you for your dental emergencies on 01663 736301.
We are very much looking forward to resuming more routine services in the future and welcoming all of you back.
We want to reassure you we have followed strict infection control, risk assessment and health and safety measures provided by the Chief Dental Officer, Government Agencies, Dental Governing and Representative Bodies to ensure we treat you safely during the Covid-19 Pandemic and that our staff are also kept safe.
The Goyt Valley Dental Team
The main emphasis of Goyt Valley Dental is preventing dental problems from developing in individuals over their lifetime.
The practice operates the NHS Complaints Procedure, copies are available on request. If you have a complaint, comment or compliment about any aspect of the care you have received from the practice please contact the reception supervisors or dental receptionist in the first instance.
The practice operates a strict confidentiality policy. Information about patients will not be disclosed to any unauthorised person or organisation without the patient’s consent.
Records may be accessed by assessors for the Quality and Outcomes Framework, Enhanced Services or the Quality Practice Award. If your records are analysed this will be purely for quality assessment purposes and none of your details will be taken from the practice.
The practice operates the NHS Zero Tolerance policy with regard to violence and abuse of staff. Physical violence and verbal abuse are a growing concern in the NHS and all staff have the right to care for others without fear of being attacked or abused.
We ask that you treat all practice staff without violence or abuse. Patients who are violent or abusive will be reported to the police and asked to leave the premises.