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*******May 11th Covid-19 Update*******

The Dental Practice remains open for telephone triage.

If you have a dental emergency or would like oral health advice please call the practice on 01663 736 301

We regret that we are still unable to offer routine dental treatment until we are advised by Public Health England and NHS England.

We are conscious that many of you are keen to resume your dental treatment so we will be sure to keep you updated if this situation changes.

*****Easter Opening Times*****

Goyt Valley Medical Practice, Whaley Bridge Surgery will be open from 8am to 4pm on Good Friday and Easter Monday

*****26th March 2020 Coronavirus Update*****

**Chapel-en-le-Frith Surgery**

From Wednesday 1st April, the Chapel-en-le-Frith branch surgery will be used as a respiratory assessment centre so it is not to be accessed by any patients. Please do not leave your sample or prescription here, as they will not be dealt with. Please take these to the surgery in Whaley Bridge.

Prescription requests can be made by email to nderccg.prescriptiongvmdp@nhs.net or over the phone after 10.00 am.

 

**Prescriptions**

All prescriptions including repeat prescriptions can now be requested by emailing nderccg.prescriptiongvmdp@nhs.net. Please state the patient’s name, date of birth, address and exact medication requirements. Please also state which pharmacy you wish your prescription to be sent to for collection.

*****20th March 2020 Coronavirus Update*****

In order to protect staff and patients during the current pandemic, access to both Whaley Bridge and Chapel surgeries is via intercom only.

Please only attend if you have an appointment or have been asked to drop something off. Samples and prescriptions can be posted in the appropriate box in front of the inner door.

We will endeavour to deal with all other matters over the phone.

Thank you for your help with this.

 

If you are self-isolating and require a note for your employer, go to https://111.nhs.uk/isolation-note/ to obtain one.

*****13th March 2020 Coronavirus Update*****

Coronavirus

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home for 7 days if you have either:

  • a high temperature
  • a new, continuous cough

do not go to a GP surgery, pharmacy or hospital

You do not need to contact 111 to tell them you’re staying at home.

Read the NHS advice about staying home

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Further information is available on nhs.uk/coronavirus.

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We help you to help yourself to better health.

We provide a wide range of medical and dental services. This website tells you about all the resources we have available and how you can get the best healthcare by using the Practice effectively.

Our Vision

The main emphasis of Goyt Valley Medical Practice is preventing illness from developing in individuals over their lifetime. Our dedicated team of Health Care Professionals and Administration Personnel are committed to working with you in maximising your health potential. By working together we can make a real impact in preventing serious disease from occurring and reducing the complications for those who are unfortunate enough to develop long term medical illness.

Good health is achieved and maintained through a mutual partnership between the practice and the patient.

Compliments, complaints or comments

The practice operates the NHS Complaints Procedure, copies are available on request. If you have a complaint, comment or compliment about any aspect of the care you have received from the practice please contact the reception supervisors or dental receptionist in the first instance.

Confidentiality

The practice operates a strict confidentiality policy. Information about patients will not be disclosed to any unauthorised person or organisation without the patient’s consent.

Records may be accessed by assessors for the Quality and Outcomes Framework, Enhanced Services or the Quality Practice Award. If your records are analysed this will be purely for quality assessment purposes and none of your details will be taken from the practice.

Violence and Abuse

The practice operates the NHS Zero Tolerance policy with regard to violence and abuse of staff. Physical violence and verbal abuse are a growing concern in the NHS and all staff have the right to care for others without fear of being attacked or abused.

We ask that you treat all practice staff without violence or abuse. Patients who are violent or abusive will be reported to the police and may be struck off their doctor’s list.